Neat USPS Facts

If you are receiving mail for the previous resident and do not know their address, simply return the mail piece back to the mailstream (by leaving in a collection box or other mail receptacle) with the notation “Not at this address” marked on the envelope.

If you do know the address of the previous resident mail can be forwarded (or reforwarded) in certain situations, depending on what the mail is:

* First-Class Mail®  items
o The address (but not the name) may be changed and the mail reforwarded as many times as necessary to reach the addressee.
1. Cross out any of the address necessary to be changed.
2. Write the correct address on the envelope.
o The name cannot be changed without a new envelope and new postage.
o NOTE: This does not apply to PO Box mail. If you have questions about forwarding mail delivered to a PO Box, please contact your Local Post Office™

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